Why Set Up a Voice AI Agent for Your Business?
A Voice AI agent enables your business to answer every phone call, 24/7 — in natural Hebrew. According to Harvard Business Review, businesses that respond within 5 minutes are 21x more likely to convert a lead than those responding within 30 minutes (Source: HBR, 2023).
With Yappr, setting up a Hebrew Voice AI agent takes less than 30 minutes — no coding, no technical expertise, no complex installations. This guide walks you through every step.
What you'll have by the end:
- A working Voice AI agent that speaks Hebrew
- A connected Israeli phone number
- Custom settings for your business
- A successful test call
Step 1: Sign Up and Create Your Account
Estimated time: 2 minutes
1. Go to app.goyappr.com and sign up with a business email
2. Verify your email address
3. Fill in basic business details: name, industry, size
Pro tip: Use a business email (not personal Gmail) — this improves credibility when connecting integrations later.
According to Salesforce, 80% of customers expect an immediate response when contacting a business (Source: Salesforce State of the Connected Customer, 2024). A Voice AI agent ensures no inquiry goes unanswered.
Step 2: Configure Your Voice Agent
Estimated time: 10 minutes
This is the most important step. Here you define your agent's "personality" and knowledge:
Choose a name and role: Give your agent a name (e.g., "Sarah" or "David") and define its role — customer service rep, appointment scheduler, sales agent.
Write instructions (System Prompt): This is the heart of your agent. Write clear instructions:
- Who the agent is and what it does
- Business information (hours, services, pricing)
- How to handle different scenarios
- When to transfer to a human agent
Select a voice: Yappr offers multiple Hebrew voices — male and female, with different intonations. Choose one that matches your brand.
Step 3: Connect an Israeli Phone Number
Estimated time: 5 minutes
Yappr lets you purchase an Israeli phone number directly from the platform:
1. Choose a number: Search for available numbers with your preferred area code (02, 03, 04, 08, 09, 072, 077)
2. Purchase: The process is instant and automatic
3. Assign to agent: Connect the number to your voice agent
Alternative: If you have an existing business number, you can set up call forwarding to your Yappr number — customers keep calling the same number.
According to BrightLocal, 60% of customers prefer calling a local business over messaging (Source: BrightLocal Local Consumer Review Survey, 2024). A local Israeli number builds trust.
Step 4: Set Up Tools and Integrations
Estimated time: 5-10 minutes
Tools enable your agent to perform actions beyond conversation:
Webhooks: Connect your agent to your systems — CRM, calendar, booking system. When a customer requests an appointment, the agent sends data directly to your system.
Common tool examples:
- Appointment scheduling → Google Calendar integration
- CRM updates → HubSpot, Monday, Salesforce
- SMS sending → Appointment confirmation or call summary
- Inventory check → Inventory management system
Tip: Start without tools and verify the basic conversation works. Add integrations gradually.
McKinsey research shows that business process automation reduces operational costs by 20-35% (Source: McKinsey Digital, 2024).
Frequently Asked Questions
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