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Code-Switching

A Voice AI agent's ability to naturally switch between languages within the same conversation.

Code-Switching is switching between languages mid-conversation — extremely common in Israel, where people mix Hebrew, English, and sometimes Arabic or Russian. A voice agent that supports Code-Switching understands "I need appointment ליום שלישי" without confusion. Yappr specializes in Israeli Code-Switching — the agent understands Hebrew-English mixing and responds in the customer's language. According to MIT research, 60% of bilingual speakers mix languages in everyday conversations (Source: MIT Linguistics, 2023).

Related Terms

Speech-to-SpeechNLU — Natural Language UnderstandingASR — Automatic Speech Recognition

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